I have a quality issue regarding a received item. Please note that detailed photos are required for quality control purposes. If an order arrives with a missing item, we will gladly ship out the missing piece. The order arrived with one or more items missing. We will provide official notice in this event.
The post office provided a notice that the package was lost in the mail. Please contact: note that Interestpod's refund policy will not apply in case of a forced verify address. We will be happy to replace and reship the order that was returned to its sender or to refund your order. The package was returned to its sender but the address was valid and correct. We do not offer replacements, refunds, or credits for invalid address entry. The package was returned to the sender because an invalid address was provided. Please contact: note that Interestpod's refund policy will not apply in the case of any force majeure event as well as in case of a forced verify address pushed in our system. Or, if the customer prefers, we will replace the item. If the package has arrived at a location different from the recipient address, we will refund the base cost back to your wallet. The package was delivered to the incorrect address. Please contact: note that Interestpod's refund policy will not apply in the case of any force majeure event.
We will process a refund if the tracking has not been updated for more than 10 business days (for orders within the US) and more than 30 days (for international orders). The tracking system shows no updated progress for too long. Customers can contact their carrier (i.e., USPS/ UPS, DHL, etc.) for exact details on the delivery, including GPS location. We do not offer refunds or reprints for orders marked as delivered. Here’s how we break down of our shipping prices: Total shipping charges are shown on the checkout page. Larger products and additional items will incur slight shipping surcharges. Shipping fees are based also on the size, weight, and number of the packages in an order.
SUPER MOM GIFTS UPDATE
The shipping cost will automatically update and display in your total costs. You can get a calculation of your exact shipping charges by adding items to your cart, proceeding to checkout, and entering your mailing address. Shipping costs vary depending on the shipping destination and the number of items that you purchase. Design time will depend on the complexity of the request. In addition, if your order is personalized and/or needs modifications, it may take a few days for our designer to make customization.When order is ready to be shipped, a tracking link will be sent to your email so you can follow your package all the way home.
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